Privacy policy
Last updated: 18 October 2026
Template under review — this page is a draft and will be reviewed by a lawyer. Items marked [to be confirmed] are not final.
This policy explains how TradingBolt handles your personal data, in line with India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”). The data fiduciary (the business responsible for your data) is TradingBolt Inc., 31 Gander Dr, Scarborough, Ontario, Canada, contact [email protected]. As a Canadian business we also follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies.
What we collect
| Data | When | Purpose |
|---|---|---|
| Name, email address, phone/WhatsApp (if you include it) | When you email us to subscribe or request a demo | To respond, take payment, issue and manage your access key, and send service messages |
| UPI payment details (payer name, UPI ID, transaction reference and amount) | When you pay by UPI | To confirm your payment and keep accounting records |
| Access key (stored only as a one-way SHA-256 hash), plan, expiry date, key status | When a key is issued | To check that your access is valid and to revoke it when it expires |
Device lock ID (a random identifier stored in a tb_d cookie), date/time of first sign-in, IP address and browser user-agent at first sign-in | When you first unlock your key | To lock the key to one device and prevent sharing or misuse |
Session cookies (tb_s, screener login cookie) and theme preference (stored in your browser) | While you use the site | To keep you signed in and remember light/dark mode |
| Basic technical logs (e.g. request time, path, errors) kept by our hosting provider and the screener server | When you use the Service | Security, troubleshooting and abuse prevention |
| Linked brokerage/data account details (only if you buy the depth add-on) | When you set up the add-on | To fetch 200-level depth from your account [to be confirmed: exactly what is stored and where] |
| Messages you type in the website chat | When you use the AI support chat | To answer your question; sent to a third-party AI service for processing and not stored by TradingBolt beyond your browser session |
We do not collect your trading account passwords or PAN for the core plans, we do not sell your data, and we do not use it for advertising.
AI support chat
The chat on this website is an AI assistant, not a person. Your messages are processed by a third-party AI service to generate replies. That service is used on its free tier, and its provider may use chat messages to improve its products, so please don’t share personal or financial details (such as account numbers, passwords, PAN or payment details) in the chat. TradingBolt does not store chat messages beyond your browser session: the conversation is kept only in your browser’s session storage and is cleared when you close the tab. To prevent abuse we keep anonymised rate-limit counters (based on a one-way hash of your IP address, not the address itself) for up to 25 hours. Chat replies are not investment advice.
Legal basis
We process your data with your consent (given when you contact us and use your key) and for the legitimate use of providing the Service you requested. You can withdraw consent at any time by emailing us; your access will then end because the key cannot work without this data.
Who we share it with
- Cloudflare (website hosting, key storage and security) and Zoho (email hosting for [email protected]) as data processors. UPI payments are processed by your bank or UPI app and ours.
- A third-party AI service, to process messages typed in the website chat (see “AI support chat” above).
- Authorities, where required by law.
How long we keep it
Key and device records are kept while your subscription is active and for 12 months after it ends, then deleted. Emails and payment records are kept for as long as accounting and tax laws require (in Canada, generally six years). Technical logs are kept for a short period by our providers.
Your rights
Under the DPDP Act (and PIPEDA, where it applies) you can ask to access a summary of your data, correct or update it, have it erased, nominate another person to exercise your rights, and raise a grievance. Email [email protected]; we aim to respond within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India or, where PIPEDA applies, the Office of the Privacy Commissioner of Canada.
Security
Access keys are stored only as hashes, connections use HTTPS, and access to the screener is restricted. No method is perfectly secure, so please keep your key private.
Children
The Service is not meant for anyone under 18, and we do not knowingly collect children’s data.
Grievance and privacy contact
TradingBolt Inc., 31 Gander Dr, Scarborough, Ontario, Canada. Email [email protected].